Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and NORTH STAR MARKETING OPERATIONS LTD ("we," "our," or "us") regarding your use of our website and services.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Services Description

NORTH STAR MARKETING OPERATIONS LTD provides digital marketing services, including but not limited to:

• Strategic branding and brand development
• Performance marketing and advertising campaigns
• Content creation and SEO services
• Web development and design
• Analytics and operations consulting
• Growth strategy and consulting services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Use of Services

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

3.2 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or illegal content
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services to send spam or unsolicited communications
• Impersonate any person or entity

4. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and current information
• Cooperate with us in the delivery of services
• Provide timely feedback and approvals when requested
• Make payments in accordance with agreed terms
• Respect intellectual property rights
• Maintain confidentiality of any proprietary information shared

5. Intellectual Property

5.1 Our Intellectual Property

All content, materials, designs, and intellectual property on our website and in our services are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 Client Content

You retain ownership of any content, materials, or intellectual property you provide to us. By providing such content, you grant us a license to use, modify, and display such content as necessary to provide our services.

5.3 Work Product

Upon full payment for services, ownership of custom work product created specifically for you will transfer to you, subject to our right to use such work for portfolio and marketing purposes.

6. Payment Terms

Payment terms will be specified in individual service agreements or proposals. Generally:

• Payment is due according to the schedule agreed upon in your service agreement
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• All fees are non-refundable unless otherwise specified in writing
• Prices are subject to change, but changes will not affect existing agreements

7. Service Modifications and Cancellation

Either party may request modifications to services, subject to mutual agreement and any applicable fee adjustments. Cancellation terms will be specified in individual service agreements. Generally:

• You may cancel services with written notice as specified in your agreement
• We may cancel services for breach of these Terms or non-payment
• Upon cancellation, you remain responsible for payment for services rendered

8. Warranties and Disclaimers

We strive to provide high-quality services, but we make no warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of our services
• That our services will meet your specific requirements
• That our services will be uninterrupted, timely, secure, or error-free
• The results that may be obtained from using our services

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers or data
• Any errors or omissions in our services
• Any interruption or cessation of our services

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless NORTH STAR MARKETING OPERATIONS LTD and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you provide to us

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This obligation survives termination of our services.

12. Third-Party Services

Our services may integrate with or link to third-party services, websites, or platforms. We are not responsible for the content, privacy practices, or terms of service of such third parties. Your use of third-party services is subject to their respective terms and conditions.

13. Dispute Resolution

Any disputes arising from or relating to these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the laws of England and Wales, or through the courts of England and Wales if arbitration is not applicable.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: